Problem with interactive chart
Posted:
Thu Jul 13, 2017 5:12 pmby gvise17
Goodmorning,
Unfortunately, I can not open the interactive chart for two days.
The white screen appears.
Do you have any suggestions?
Many thanks!
Y.
Re: Problem with interactive chart
Posted:
Sun Jul 16, 2017 1:23 pmby Mira
Hello,
it's a problem with Adobe Flash plugin. Please update Flash plugin and check that it's enabled in your webbrowser
Follow this steps:
https://helpx.adobe.com/flash-player.html
Re: Problem with interactive chart
Posted:
Mon Jul 17, 2017 4:55 amby gvise17
Hi Mira!
many thanks!
Problem solved by downloading firefox and installing the plugin for flash player
I could not fix the problem with Edge for Windows 10, but it does not matter...now i use Firefox^_^
best regards!!